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Privacy Policy

Walnut Cove Veterinary Hospital

Last updated: 2/18/2026

Walnut Cove Veterinary Hospital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when interacting with our website or clinic.

By using our website or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide to Us
We may collect personal information when you request an appointment, complete online forms, contact us, create or update a client account, or provide information about your pet. This may include name, address, phone number, email, pet information, appointment details, payment information, and any additional information you voluntarily provide.

Automatically Collected Information
We may automatically collect IP address, browser type, device information, pages viewed, time spent on the site, and cookies or similar tracking technologies.

2. How We Use Your Information
We may use your information to schedule appointments, provide veterinary care, maintain medical records, communicate updates, process payments, improve services, maintain internal records, and comply with legal requirements. We do not sell or rent your personal information.

3. How We Share Your Information
We may share your information with service providers, for medical purposes at your request, to comply with legal requirements, or to protect our clinic, clients, staff, or pets. We do not share your information for marketing purposes.

4. Pet Medical Records
Pet medical records are part of your client file and are released only at your request, to another veterinary provider, or as required by law.

5. Cookies and Tracking Technologies
Our website may use cookies to improve functionality, analyze traffic, and remember preferences. You may disable cookies in your browser settings.

6. Data Security
We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.

7. Links to Other Websites
We are not responsible for the privacy practices of external websites.

8. Your Choices and Rights
You may request access, updates, corrections, deletion (subject to legal requirements), or opt out of nonessential communications.

9. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.

10. Changes to This Policy
We may update this Privacy Policy periodically.

11. Contact Us
Walnut Cove Veterinary Hospital
1020 Alamo Drive, Walnut Cove, NC 27052
Phone: 336-591-7699
Email: WCVHWeCare@outlook.com
Website: www.WCVHWeCare.com

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