Privacy Policy

Walnut Cove Veterinary Hospital

Last updated: 12/30/2025

Walnut Cove Veterinary Hospital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our clinic online.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Name
  Email address
  Phone number
  Pet information
  Appointment requests
  Messages or inquiries submitted through our website forms

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
  Browser type
  Device information
  Pages visited and time spent on the site
  Cookies and similar tracking technologies

This information helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
  Schedule appointments
  Provide veterinary services
  Improve our website and services
  Communicate important updates or clinic information
  Maintain internal records and compliance

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your information only in the following situations:

• Service Providers: With trusted vendors who assist with website hosting, email delivery, or technical support.
  Legal Requirements: If required by law, regulation, court order, or to protect the rights and safety of our clients, staff, or animals.
  Clinic Operations: When necessary to coordinate care, referrals, or medical records with other veterinary professionals at your request.

We do not share your information for marketing by third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or misuse. While we strive to safeguard your data, no method of transmission over the internet is completely secure.

6. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third‑party websites.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Your Choices

You may:

• Request that we update or correct your information
  Opt out of non-essential communications
  Ask questions about how your data is used

To do so, contact us using the information below.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Walnut Cove Veterinary Hospital
1020 Alamo Drive, Walnut Cove, NC. 27052
336-591-7699
www.WCVHWeCare@outlook.com